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August 31st, 2011 Leave a comment Go to comments

With over six years in the health care field, I have broad experience in primary care, specialties, surgery, and biomedical communications. I have focused experience in related fields that serve you as a qualified CMA.  I’m proven in providing the clinic services that reflect high standards of clinical care, customer service, and compassion.  Thank you for visiting my website.  You can contact me here.


EDUCATION

AAMA-accredited Medical Assistant training program

Concorde Career College, Portland, OR

Externship, 240 hours

VA Community-Based Outpatient Clinic, Hillsboro, Oregon

4.0 GPA, President’s List, Perfect attendance

Bachelor’s of Science, Biomedical Communications

University of Texas, Arlington, Texas

Graduated with Honors

EXPERIENCE

Customer Service

  • Front desk, print and explain visit summary to patients, check patients in, answer inquiries, train/assist EMR usage.
  • Assist patients with special needs, deaf/blind, mobility-challenged.
  • Project management, project time lines/budgets, team leader across multiple projects.
  • Answer multi-line telephones, resource calls, direct calls, train staff in front office applications.
  • Coordinate use of operating facilities between multiple divisions and departments.

Back Office

  • Provide patient care, assist providers, room and exit patients, patient intake exams, charting EMRs, clinical treatments, mixed and gave injections.
  • Perform ECGs, bladder scans, dressings, check blood sugars, mix/administer injections, give injections in gluteal/deltoid/thigh, ear lavages, clean wounds, remove suture, change dressings.
  • Assist provider in treatment procedures, perform venipuncture, UA collection, process collection per lab protocol.
  • Coordinate O.R. front desk, assist with personnel scheduling, and retrieve and return medical records, assist with GI lab procedures, clean and maintain scopes for GI lab.
  • Assist with endoscopic cases (GI lab, laparoscopic, and orthopedic), open and post surgical cases.
  • Order lab work, call pharmacy prescriptions, enter pathology specimens into lab system.

Front Office

  • Customer support, front desk, telephones, referrals, inter-office communications, maintain equipment.
  • Run front desk, check patients in, answered inquiries, procure software, update manuals/patient/vendor lists.
  • Assist patients with self-check in, print patients’ provider/medication/schedule lists.
  • Answer telephones, direct multi-line phone calls, use and train staff in front office applications.
  • Coordinate O.R. front desk, assist with personnel scheduling.

Patient Care

  • Provide patient education in how to self-perform BPs, check blood sugar, wound care.
  • Print and explain visit summary to patients.
  • Facilitate cases and patient care, PRN patient/family counselor, department liaison.
  • Assist with patients in admitting, pre-op and post-op recovery PRN.
  • Prep and transport patients to, from, and within O.R.
  • Assist family members of surgery patients, accompany and/or visit patient as companion PRN.

Leadership

  • Work one-on-one with physician authors with contract medical illustration.
  • Supervise surgical personnel and volunteers, design and create staff positions.
  • Research projects, maintain timelines, lead teams, and supervise volunteers.
  • Speak publicly, make presentations to large groups, assist in all areas of clinic PRN.
  • Raised funds for special purchases of instruments.
  • Advance in department from entry level to advanced role of leader within department.

 

CERTIFICATIONS

  • Certified Medical Assistant (AAMA)
  • BLS for Healthcare Provider
  • HIPAA Certification

 

WORK HISTORY

VA Community-Based Outpatient Clinic – Hillsboro, Oregon   Extern 3/11 – 5/11

Portland VA Medical Center – Portland, Oregon   Volunteer 9/10 – Present

Contract Web Design – Portland, Oregon      Project Manager 4/96 – 9/10

John Peter Smith Hospital– Fort Worth, Texas   Equipment Coordinator 3/91 – 4/96

SKILLS AND KNOWLEDGE

Anatomy & Physiology
Bladder Scans
Casting
Charting
Cultures
Documentation
Dressings
EMRs, Clinic Software
Front Office/Desk
HCT/HGB
Immunizations
Injections
Instrument Sterilization
Lab Procedures
Medical Terminology
Minor Surgery
Multi-Draws
Office Communication
Patient Care
Patient Check-in and Exiting
Patient Education
Performing ECGs
Pharmacology
Phlebotomy
Scheduling
Special Needs Patients
Surgical Procedures
Suture Removal
Universal Precautions
Urinalysis
Venipuncture
Vital Signs

Member of the American Association of Medical Assistants.

References provided upon request.

Letters of Recommendations provided upon request.

 

VA Community-Based Outpatient Clinic

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